Personal Information

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Benefits & Tax Credits

If bailiffs are attempting to collect on behalf of your creditors, you can find relevant information on the Citizens Advice website or contact the Citizens Advice helpline on 0300 330 1313 (calls to this number costs the same as calling 01 and 02 numbers).


If you need advice about your employment rights or raising a grievance with your employer, you can contact the free ACAS helpline on 0300 123 1100 (open 8am to 8pm weekdays, 9am to 1pm Saturdays).


If you are contacting us out of normal office hours and need housing advice urgently, you can contact the free Shelter helpline on 0808 800 4444 (open 8am to 8pm weekdays and 8am to 5pm weekends, 365 days a year).

Health & Social Care