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Energy Advice & Support Referral Form
Is this referral for yourself?*
Referrer Details
Your organisation*
Your full name*
Your email address*
Your telephone number*
Client has consented for their information to be shared with Severn Wye Energy Agency and to be contacted by an energy adviser*
Client Personal Details
Title
First name(s)*
Last name*
Date of birth
Address line 1
Address line 2
Town
Postcode*
Local authority*
Number of adults in household
Number of children (under 18) in household
Ethnicity
Employment status
Housing tenure
Any health conditions?
Main health condition
Client Contact Details
Main telephone number*
Alternative telephone number
Email address
Preferred method of initial contact
Reason for referral*
Additional information
*Please provide as much information as possible to help us triage your referral. This could include if the client has no heating, what measure they need, the urgency of any billing issue, complex case, any energy debt (multiple debts should go to Citizens Advice, as we only handle energy debt), vulnerabilities that may mean they need to be seen quicker. Please also advise us of any potential safeguarding issues as our team usually attend home visits alone. Severn Wye reserves the right to refuse a home visit without prejudice**
For further details on how we collect and store your data, please see our privacy notice:
https://www.severnwye.org.uk/about/privacy-notice.html