Thank you for contacting the quality team. The Quality and Reportable Incidents mailboxes and RI webform are monitored each working day. During holiday periods, it may take us longer to respond to your query. Please ensure that any safeguarding/protection concerns or allegations have been reported to your local safeguarding partnership/team. If you need urgent safeguarding advice/support then contact the police and/or NSPCC helpline on 0808 800 5000 or email help@NSPCC.org.uk  For data breaches, please contact the ICO for advice and guidance. 

If you have any problems with Home-Start UK web-forms please email msales@home-start.org.uk or use the troubleshoot guidance here

Please be aware that a long period of inactivity (i.e. clicking save) can result in timing-out and risk data not being saved. If you have long descriptive text to add, please write in Word then copy & paste to ensure nothing is lost

Please use your Home-Start Code (the 3-letter code) to access the Reputational Issues form.

(Please note if you are the senior staff member at your Local Home-Start you also have your web-form Code & I.D. listed in your @home intranet user profile)

Complete all sections before submitting to Home-Start UK. Please ensure no personal/identifiable information is included

If you do not see a confirmation message after you have submitted this web-form then please contact Home-Start UK direct