By submitting this form you are agreeing to be registered for groups run by Home-Start Oxford and for your personal data to be held by us in accordance with data protection legislation. See our Privacy Notice for further information under “Privacy and cookies” at the bottom of the Home page of our website: homestartoxford.org.uk
I understand what, why and how my personal data will be processed. I understand how long it will be kept for and the rare circumstances in which it could be shared. I give my explicit consent for my family’s details to be processed in line with this Privacy Notice and understand that I can withdraw my explicit consent at any time.
Information you give us directly
We collect information about you and family members when you register with us for any of our services and also when you start to receive our services. We collect information when you voluntarily complete service user surveys, provide feedback and participate in events.
How and why is your information used?
We will only collect and use the minimum necessary information needed for us to provide you with our services and for staff to deliver and provide appropriate support to meet your needs.
We use this information only to the extent necessary to provide the services to you that you have requested from us unless there are exceptional circumstances, such as when the health or safety of a child or others is at risk, or other situations where the law requires the disclosure of information.
If you do not provide us with information that we ask for and that we require, we may not be able to provide services to you. If you are uncomfortable about disclosing certain information to us or if you have any concerns or queries about why we require certain information, we are happy to discuss this in further detail with you.
In limited circumstances, we may ask for your consent to use your information (for example, for your experience with us to be used in Home-Start materials or on our website). In these circumstances, we will always ask for your explicit consent beforehand, and we will tell you how you can withdraw your consent if you change your mind (which you can do at any time).
Under the General Data Protection legislation, you have a right to:
Be informed about the use of your information
Request a copy of the personal data we hold about you
Correct any inaccuracies in relation to your information
In certain circumstances ask us to restrict processing of your data or, in limited cases, to erase it.
Who has access to your information?
In order to provide you with our services, we will share your information internally within Home-Start on a need to know basis, to ensure we are providing you with a good service. We may also share your personal information with some or all of the following parties, but we will always do this in compliance with data protection law:
· other charities and public sector organisations that may have referred you to us, may be providing services to you or that we may be working in partnership with
· health and education professionals (such as health visitors, nursery staff or teachers)
· other family members (where you are comfortable with this)
· local council social work departments
· the Police, Courts or Charity Commission
· safeguarders and other parties in connection with child or adult protection
· lawyers or other representatives that may be acting on your behalf
· statutory bodies in connection with legal and formal processes.
· third parties working on our behalf (for example, to support our IT systems, or to send you mailings). However, when we use these third parties, we disclose only the personal information that is necessary to deliver the services and we have a contract in place that requires them to keep your information secure and prevents them from using it for their own purposes.
We will hold your data only for as long as necessary. It will normally be held for a year after you cease to have contact with Home-Start Oxford and will then be deleted.